"Error 1402. Could not open key"
Solution
The cause of this issue is related to a key held by the Navisworks exporters. To resolve this issue, a temporary removal of the exporters should help. Here are the steps:
- Access the Add/Remove Programs option from your Control Panel.
- Click on 'Autodesk Navisworks 2011 32/64 bit Exporter Plug-ins' (NOT the Language Pack option).
- Click the 'Uninstall/Change' button.
- Click 'Add or Remove Features' option.
- UNCHECK ALL of the checked options.
- Click 'Next' and follow the prompts to remove the exporters.
- Once the exporters are removed, install Service Pack 1 for your Autodesk Navisworks 2011 product.
- After the Service Pack is installed, access the Add/Remove Programs option from your Control Panel.
- Click on 'Autodesk Navisworks 2011 32/64 bit Exporter Plug-ins' (NOT the Language Pack option).
- Click the ' Uninstall/Change' button.
- Click 'Add or Remove Features' option.
- Click 'Restore Defaults' to automatically check the appropriate options.
- Click 'Next' and follow the prompts to install the exporters.
Here are the steps:
- Access the Add/Remove Programs option from your Control Panel.
- Click on 'Autodesk Navisworks 2011 32/64 bit Exporter Plug-ins' (NOT the Language Pack option).
- Click the ' Uninstall/Change ' button.
- Click 'Uninstall' and follow the prompts to uninstall the exporters.
- Once the exporters are removed, install Service Pack 1 for your Autodesk Navisworks 2011 product.
- After the Service Pack is installed, install the exporters.
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