Issue
When you attempted to access items on the File menu, the following error message was displayed and the program stopped responding:
FATAL ERROR: Unhandled e06d7363h Exception at 7c812a5bh
The error may look similar to the following image:
Solution
This error will occur if an incorrect version of a Microsoft DLL file MFC80U.DLL exists on the computer. To resolve this error, use one of the following methods:Method 1 - Find and replace the incorrect version of the DLL file:
- Search all local drives for the file MFC80U.DLL.
- Check the version of each such file found by right-clicking the file and clicking Properties
- If any of the files have a version number of 8.00.50727.363, do the following:
- Click Start menu (Windows) > Run.
- In the Run dialog box, copy and paste the following command into the Open box:
MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
- Click OK.
- Start AutoCAD.
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